Best for order, activation and device questions that need a short interactive exchange.
+44 7532 814802DIRECT SUPPORT
Contact 4K OTT Pro Max Support
Contact 4K OTT Pro Max for subscription, Promax app setup, device compatibility, order and IPTV reseller panel support by WhatsApp or email.
Use email for policy questions, redacted receipts and support information that benefits from a written record.
[email protected]Keep details private
Never post your password, full playlist URL, portal URL, device key or complete payment data publicly.
Security checklistFASTER ANSWERS
Include useful details
- Exact device model and software version
- Player name and version
- Whether live, VOD or both are affected
- Exact error and approximate local time
- Steps already tested
FAQ
Support and contact questions
These answers explain both the benefits and the limits so you can make a practical decision.
An account may be configured on more than one compatible device, but simultaneous playback depends on the connection quantity confirmed for the order.
Activation starts after payment and order checks. Timing varies, so wait for written confirmation that the account details are ready.
Reseller packages provide credits for supported customer-account actions. Confirm the current credit mapping, expiry rules, permitted actions and commercial terms before purchase.
Test Ethernet, verify stable bandwidth, restart the player and router, compare several sources, update the device and contact support with the exact device and app details.
Use WhatsApp at +44 7532 814802 or email [email protected]. Include the device model, operating system, player name and a clear description without sharing your password publicly.
