01 · Choose your screen
Find the right device guide. An Android APK is different from an app for Apple TV, Tizen, webOS or Vega OS.
Explore → Pro Max 4K OTT
Pro Max 4K OTT one-day free trial
Install your player, then contact Pro Max 4K OTT on WhatsApp to request a one-day free trial and device-specific activation help.
Your first day
Install first. Then say hello.
02 · Install your player
Use the supplied Pro Max download or a verified publisher link. Keep the app licence and service account details separate.
Explore →03 · Ask for your trial
Message +44 7532 814802 after installation for a one-day Pro Max trial. Tell us your device and player name.
Explore →Make it your own
Spend the day with your usual screen.
A trial is most useful in the room where you normally watch. Open the player, get familiar with the categories and spend time with the programmes that matter to your household.
The one-day Pro Max trial is requested through WhatsApp after installation. Tell support the device model and the player you installed. Keep the activation conversation private; service credentials are personal account details.
- Choose the device guide for your model and operating system.
- Install a compatible player using the download page or a verified publisher link.
- Message +44 7532 814802 to request your one-day trial.
- Follow the activation instructions supplied for your account.
- Choose a subscription term if you decide to continue.
A practical first evening
Get to know the player.
Find your way around
Open live categories, film and series sections where available. Make a short favourites list so your everyday choices are easy to reach.
Explore →Set the sound and picture
Choose the audio track, subtitle size and display mode that feel comfortable on your screen.
Explore →Keep support simple
If something needs attention, send the device and player details alongside a brief description. Leave passwords out of screenshots.
Explore →Trial questions
Before your first login.
How do I get a Pro Max free trial?
Install the player suitable for your device, then message WhatsApp support to request a one-day free trial. Tell us your device model and player name so the activation instructions match your screen. Do not post your username, password or device key in a public comment.
Where is the Pro Max APK download?
The supplied Android APK is on the downloads page. Its manifest identifies package com.promax.ott, version 3.9, with Android 6.0 as the minimum version. Use that page rather than an APK file sent by an unknown account. The file has not been subjected to a malware or publisher-trust audit.
Is there a Pro Max Downloader code?
No numeric Downloader code was supplied for this Pro Max build. The downloads page gives the complete APK URL. A code published for another player is not a Pro Max code, and a shorter code does not establish that a file belongs to the intended publisher.
Does the Pro Max Android APK work on every Fire TV?
No. Fire TV models differ. An Android APK needs a compatible Fire OS environment and a sufficient Android API level. Some newer Fire TV hardware uses Vega OS, which needs Vega apps. Read the Fire TV setup guide before downloading an installer.
Does a player licence include a Pro Max subscription?
A player licence and a streaming subscription are separate purchases unless your written order explicitly says otherwise. A player activation screen may concern only the app. Keep player purchase receipts separate from service activation messages so support can identify the right account.
Where can I find my username and password?
Use the private activation message for your account. A player-store login, email password, device MAC address and service password are different credentials. If the activation message is missing, contact support privately with your order reference. Never use a public list of shared usernames and passwords.
How do I contact support?
Message +44 7532 814802 on WhatsApp. For a setup issue, include your device model, operating system, player name and a short description of the problem. Remove passwords, playlist tokens and device keys from any screenshot you send beyond the private support conversation.
Your next step
Make room for your next favourite.
Install your player, then message us for a one-day Pro Max 4K OTT free trial. Start on the device you use every day.